Our Dedicated Staff
Our dedicated staff will guide you through your cosmetic or reconstructive needs. We give you personalized service with our billing, pre-authorization, cosmetic quotes, and surgical scheduling all done from our company and not out-sourced. Our goal is to meet your needs. Optimal care starts with empathy for our patients, skill at our work, and high attention to detail of your needs. When you come in, you will be greeted by our staff and guided through your care by them as well as your plastic surgeon.
Depending on your needs, you may want to discuss your concerns with our following staff:
Nurse (Cecily) - Acquires the medical history for office patients, acquires pre- and post-surgical photographs, assists with office procedures, sterilizes in-office surgical equipment, returns patient phone calls for medical concerns, calls patients with pathology results, performs all of our medspa procedures (including microneedling, microdermabrasion, chemical peels, and non-surgical body sculpting), assists in the are of post-operative patients especially with breast tissue expansion appointments for breast reconstruction, and maintains HIPAA and OSHA compliance of the office.
Cosmetic Coordinator (Sarah) - Triages our incoming web-inquiries, provides general information regarding pre & post surgical concerns for cosmetic surgeries, schedules cosmetic consults and procedures, provides financial quotes for cosmetic patients following patient consultation with the plastic surgeon, optimizes our social media presence, acquires pre/post operative photos, and acquires reviews for both cosmetic and reconstructive patients.
Surgery Scheduler (Nicole G.) - Checks the eligibility & benefits of patients with insurance, coordinates out-of-office surgeries from date selection, preoperative lab work, to all pre & post operative appointment scheduling, acquires pre/post operative photos, and performs medical assisting.
Office Manager (Nicole F.) - Guides the direction of the practice, staffs the practice, handles all of the billing, maintains the financial records, oversees all other staff, and assists with any patient issues that can not be met by our other staff members.